Independent head-to-head

Buffer vs Zoho Social

Both are on our shortlist, and most people only need one. Here is where each genuinely wins.

EEditor’s experienceDDocumentation
Short answer

At what roster size does Zoho Social's client-based pricing beat Buffer's per-channel pricing?

Buffer stays simple and cheap for a handful of accounts: a free plan, then $5 per channel per month on Essentials. Zoho Social's Agency tiers price by client instead — $320/month for 10 clients with a client portal and agency-branded reports. As an illustration, assuming 3 channels per client, 10 clients is 30 channels: about $150/month on Buffer Essentials or $300 on Team ($10 per channel), against Zoho Agency's $320.

Buffer

Social Media Scheduling Tools

The simplest scheduler that still scales to client work.

From
$5/mo
Free tier
Yes

Zoho Social

Social Media Scheduling Tools

Built for agencies managing many clients from one login.

From
$15/mo
Free tier
Yes

Decision view

Compare what changes the answer

Decision factorBuffer$5/moZoho Social$15/mo
Starting price$5/mo$15/mo
Free planYesYes
Free trialNoneNone
Best forAgencies and freelancers managing a handful of client accounts who want simple, predictable per-channel pricing.Agencies running enough local-service clients that per-channel pricing elsewhere stops making sense — the Agency tiers price by client, not by channel.
Not forAgencies managing many clients at once — per-channel pricing that's clean at 5 channels gets expensive fast at 30.A single brand or solo operator — the free and Standard tiers work, but you're paying for agency infrastructure you'll never touch.

Shared answers are dimmed so trade-offs stay visible.

Plan comparison

Published plans as recorded on each vendor’s pricing page on its verification date. Limits and add-ons differ between vendors, so compare at your own volume.

Buffer

PlanMonthlyNotes
FreeFreeUp to 3 channels, 10 scheduled posts per channel
Essentials$5Per channel/month — unlimited scheduled posts, advanced analytics
Team$10Per channel/month — unlimited team members, approval workflows

Zoho Social

PlanMonthlyNotes
FreeFree1 brand, 6 channels, 1 user
Standard$151 brand, 12 channels
Professional$40Adds livestream, bulk scheduling, monitoring dashboard
Premium$65Adds inbox management, content approvals, CRM/Desk integrations — this figure is less consistently reported than the surrounding tiers
Agency$32010 clients, agency-branded reports, client portal
Agency Plus$46020 clients

Where Buffer wins

  • Interface is the cleanest of the schedulers in this category — genuinely fast to onboard a new client on
  • Approval workflows on Team make client sign-off a built-in step, not a workaround
  • Per-channel pricing is transparent — no seat games or hidden tiers to explain to a client

Where Zoho Social wins

  • Agency and Agency Plus tiers price by client count, which scales better than per-channel pricing once a roster grows past a handful of accounts
  • Client portal and agency-branded reports are a real time-save over building reports by hand
  • Native CRM/Desk integration matters if a client is already in the Zoho ecosystem, which local-service businesses using Zoho Books or Zoho CRM often are
Editorial verdict

Buffer or Zoho Social?

Buffer stays simple and cheap for a handful of accounts: a free plan, then $5 per channel per month on Essentials. Zoho Social's Agency tiers price by client instead — $320/month for 10 clients with a client portal and agency-branded reports. As an illustration, assuming 3 channels per client, 10 clients is 30 channels: about $150/month on Buffer Essentials or $300 on Team ($10 per channel), against Zoho Agency's $320.

Choose Buffer if

Agencies and freelancers managing a handful of client accounts who want simple, predictable per-channel pricing.

Choose Zoho Social if

Agencies running enough local-service clients that per-channel pricing elsewhere stops making sense — the Agency tiers price by client, not by channel.

What decides it

Pricing model
Buffer: per channel. Zoho Social: the Free and Standard plans cover one brand, while Agency ($320 for 10 clients) and Agency Plus ($460 for 20) price by client.
Free options
Both have a free plan: Buffer up to 3 channels and 10 scheduled posts per channel; Zoho Social 1 brand, 6 channels and 1 user.
Client reporting
Zoho Agency includes a client portal and agency-branded reports. Buffer lists branded client-ready analytics reports, and approval workflows on Team.
Plan complexity
Buffer has three plans. Zoho Social has six named plans with overlapping features, which is more to explain to a client.
Ecosystem
Zoho Social integrates natively with Zoho CRM and Desk, which matters if clients already use Zoho.

Common questions

Do Buffer and Zoho Social both have free plans?

Yes. Buffer's covers 3 channels; Zoho Social's covers 1 brand with 6 channels and a single user.

Which is better for more than 10 clients?

Zoho Social lists Agency Plus at $460/month for 20 clients. Buffer has no volume pricing or dedicated agency tier, so cost grows with every channel.

Which is simpler to run?

Buffer: three plans and one pricing rule. Zoho Social's six-plan structure is more flexible for agencies but takes longer to explain.

Continue the shortlist

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