Software review
Zoho Social Review
Built for agencies managing many clients from one login.
Agencies running enough local-service clients that per-channel pricing elsewhere stops making sense — the Agency tiers price by client, not by channel.
The tool that makes sense once client count outgrows Buffer's per-channel math — the Agency tier's client-based pricing and branded client portal are the actual reasons to switch, not any single scheduling feature. Worth the switch specifically at the point a roster crosses into double digits.
- From
- $15 / mo
- Free tier
- Yes
- Rating
- 3.9 / 5
Overview
Zoho Social's Agency and Agency Plus tiers price by client count rather than by channel, which scales better than Buffer's model once a roster grows past a handful of accounts — a client portal with agency-branded reporting is a real time-save over building reports by hand. The tier structure is genuinely more complex than Buffer's, with six named plans and overlapping features, and the interface feels a step behind Buffer's day-to-day polish even where the agency features run deeper.
Best for
Agencies running enough local-service clients that per-channel pricing elsewhere stops making sense — the Agency tiers price by client, not by channel.
Not for
A single brand or solo operator — the free and Standard tiers work, but you're paying for agency infrastructure you'll never touch.
How it performs
Each row is either our editorial view, drawn from using the product and reading around it, or a capability listed in the vendor’s own documentation — tagged so you know which. None of it is a controlled benchmark.
Agency and Agency Plus tiers price by client count, which scales better than per-channel pricing once a roster grows past a handful of accounts
EEditor’s viewClient portal and agency-branded reports are a real time-save over building reports by hand
EEditor’s viewNative CRM/Desk integration matters if a client is already in the Zoho ecosystem, which local-service businesses using Zoho Books or Zoho CRM often are
EEditor’s viewClient-based Agency pricing instead of per-channel
DDocsClient portal with agency-branded reporting
DDocsBulk scheduling and a shared content calendar
DDocsNative Zoho CRM and Desk integrations
DDocsPricing record
Captured from the vendor’s pricing page. Prices change — this is dated.
| Plan | Monthly | Notes |
|---|---|---|
| Free | $0 | 1 brand, 6 channels, 1 user |
| Standard | $15 | 1 brand, 12 channels |
| Professional | $40 | Adds livestream, bulk scheduling, monitoring dashboard |
| Premium | $65 | Adds inbox management, content approvals, CRM/Desk integrations — this figure is less consistently reported than the surrounding tiers |
| Agency | $320 | 10 clients, agency-branded reports, client portal |
| Agency Plus | $460 | 20 clients |
Vendors change plans often — confirm before you buy.
Sources: pricing and feature information captured from www.zoho.com/social/ on 16 Sept 2026. Editor comments are our own judgement, not vendor statements.